The Void Arrives Before You Get There
The emptiness that shows up after a big exit doesn’t always wait for the exit. Sometimes it arrives while someone is still deciding whether to go through with it. I was on a call last week with a founder who built a home goods chain from a single storefront into fifty locations across six states. […]
What Happens to Your People After the AI Goes In
A sales coordinator at a mid-sized service business spent forty five minutes every morning on a process that kept five teams moving. She knew whose plate was full and whose wasn’t. She knew things that weren’t written down anywhere. Then the process got automated. Forty five minutes down to zero. Score one for the machine. […]